Are you affected by the Kaikoura earthquakes?

Safety comes first.
Call emergency services if required.

Call Rothbury on 0800 326 753 if you need any help with making a claim, we are here to help.

- For any queries regarding claims contact your broker.

- Normal service continues from your broker and support team. 

- The wider Rothbury team are ready to assist with managing any increased call and claims volumes.

- Access restrictions have been in place in Wellington CBD, please check with your broker if planning to visit one of our offices in an earthquake affected area.

 

What to do if you have been affected by an earthquake

  1. Take steps to minimise the loss
  2. Notify your Rothbury broker
  3. Take photos of the scene and damaged property/contents if possible
  4. Do not dispose of any salvaged or damaged items; your Insurer/Assessor will need to view these
  5. Minimise the loss by starting the clean up process and salvage items that may be able to be repaired
  6. Make a list of all of the damaged items
  7. To support your claim, you will need to provide proof of ownership of the unrecognisable items i.e. original receipts, invoices manuals or photos.
     

How to lodge a claim with EQC

For domestic property EQC cover the first $100k for House and $20k for Contents damage.

You can lodge a claim with EQC either online or by making a phone call to them. You will need to make a separate claim for House and Contents.

http://www.eqc.govt.nz/claims/make-claim

Phone 0800 DAMAGE (0800 326 243)


Allan Henderson

About the Author

Name: Allan Henderson        

I’m the Leader - Business Development & Sales for Rothbury’s Wellington branch. I have over 20 years experience in the insurance industry and get a kick out of finding insurance solutions for my clients.

I enjoy leading and…
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I’m the Leader - Business Development & Sales for Rothbury’s Wellington branch. I have over 20 years experience in the insurance industry and get a kick out of finding insurance solutions for my clients.

I enjoy leading and developing people (including my 3 children although they may not appreciate my leadership skills at times – or ever for that matter) and am part of a really experienced team who have a lot of fun here in Wellington.

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Disclaimer: The articles published on this blog are designed to provide general information and do not take into account any individual’s particular circumstances. We recommend that you obtain professional advice on your requirements before making any decision about a financial product.

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