Tagged Blog Articles


home insurance

What was in the budget that affects your insurance costs?

The New Zealand 2017 budget contains some important changes that will affect your home insurance costs. It is worth knowing what to expect.

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Helping you prepare for Fire Service Levy increases

The Fire Service Levy charged on various insurance policies is increasing from 1 July 2017. Use our infographic to calculate your increase so you and your business can be prepared.

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Protecting yourself when listing on airbnb

If you’re keen to maximise the value of your asset by turning your home or bach into an income-earner via airbnb, it's important to understand how it will affect your insurance.

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Cyclone Cook - Safety First this Easter

A severe weather event is predicted to affect the North Island during Thursday afternoon followed by other parts of New Zealand.

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Are you affected by the Port Hills fires?

Our thoughts are with the thousands of people affected by the Port Hills fires. We are here to help. Here's a short guide on what to do, cover for alternate accommodation and claiming for property damage.

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Kaikoura earthquake - lodge your claim by 14-Feb deadline

You only have a 3 month time frame to lodge an earthquake claim for your home, land or contents. If you were affected by the Kaikoura earthquakes the deadline is 14 February.

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Preparing for an earthquake - Guide for you and your family

Is your family ready for an earthquake? Here's a quick guide to what you need to do to prepare for an emergency at home or on the go.

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Are you affected by the Kaikoura earthquakes?

Safety comes first, call emergency services if required. Call us on 0800 326 753 if you need any help with making a claim, we are here to help.

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Court says landlords cannot recover costs for damage

The government is considering changes that will affect the way landlord insurance works. Will it affect your residential investment property?

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Landlords - what you need to know about P

40,000 P labs in NZ and 16,000 households occupied by meth users. What does your insurance cover you for as a landlord? How can you reduce your financial risk, protect your property and the health of your tenants?

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Most common claims across New Zealand - infographic

Insurance claims were just as prevalent in 2015 as many other years, but which claims were the most common over the 12-month period?

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Clock Ticking on Earthquake Claims with NZ’s Limitation Act

The clock is ticking for clients with unresolved earthquake claims. NZ's Limitation Act sets a time period of 6 years in which to bring a claim to Court. It's over 5 years since the start of the Canterbury earthquakes so we recommend you seek legal advice now about filing court proceedings.

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Shopping for insurance, the good the bad and the ugly - Part 4

You wouldn’t do it if you were shopping online so why choose to put someone else in the middle of your insurance buying process?

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An easier way to shop for insurance

Shopping for insurance fllls most people with dread... the thought of hours online or on the phone, only to be left with options that are difficult to compare. In Part 3 of this blog series Stu Cooper, National Domestic Manager, suggests an easier way to shop for insurance.

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Why is it so difficult to comparison shop?

Shopping for insurance? The point of shopping around is to get the best value for an insurance cover that protects you the way you want it to. Sounds simple but if you read Part 1 of this blog series you’ll know it is anything but simple. So why is it so difficult to comparison shop?

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Shopping for insurance, the good the bad and the ugly

Shopping for insurance. It fills most people with dread. The thought of hours online or on the phone. Having to answer numerous questions again and again to get quotes. Deciding which company to go with. Not really being confident in what the insurance covers, or assuming too much and becoming bitter and disappointed 6 months down the track when there’s a claim. Part 1 of this 4 part blog looks at why it's not easy to shop around.

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5 tips for avoiding a fire insurance claim this winter

Heaters are the second most common cause of fires in the home. Last winter one of my clients lost their personal effects forever due to a heater. Make sure you avoid fires in your home this winter with these 5 tips.

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Your home insurance is changing. Again?

Whether you want to change or not the the insurance industry will keep making changes. The Home Insurance goal posts have moved again so we need to think about how we insure our homes again.

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Advice to make burglars think twice

It is that time of the year again where opportunists strike if given the opportunity. Here's some advice to make burglars think twice.

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Residential Power Outages - What Are You Covered For?

After a prolonged power outage we always receive a high volume of claims particularly for deteriorated food and power surge damage to electronic goods. Here are some tips to remember to reduce potential damage and assist your claim.

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To Specify or Not to Specify - How Sub Limits Can Catch You Out

We all have precious items that we hold near and dear to our hearts. For my wife it's her jewellery and a photo of her puppy. For me it's my golf clubs and (in case my wife reads this) my wedding ring also.

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DIY Improvements - Don't Pay For Them Twice

As a proud nation of DIY handy men and women we like to upgrade, replace, repair and change our most prized of possessions - our homes. If you've done the hard work, remember to increase your sum insured or you may end up paying for those improvements twice.

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10 Tips for Before You Have a Claim

Claiming can be a stressful time. Here are 10 TIPS for before an event occurs that will help with your home, contents and car claims.

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Insurance - What is the purpose?

Too often we blindly trust, judge, make decisions and buy insurance without thinking about what we actually want. Your reasons for getting insurance in the first place will determine which policy will be best for you. It’s time to start thinking about why we actually get insurance in the first place.

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Theft vs burglary excess

Did you ever consider that theft and burglary are different things? In the insurance world they're treated differently, it can impact how much excess you'll have to pay.

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Have you checked your kids?

Young ones are still at risk when they leave home. Anyone flatting as a minimum needs to have some form of Liability cover in case they burn down their flat or overflow the bath. Sometimes parents policies cover children away from home - have you checked on your children?

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People using brokers make far less complaints to dispute service

A 2011-2012 review* reveals that Australian customers who choose to insure direct with insurers for their house, contents or business insurance rather than with a broker were far more likely to have unresolved disputes reviewed by the Financial Ombudsman Service.

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