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Would like to thank Scott McLeod and the team for their great service and professional attention they give us.

Client - Auckland Branch, Apr 13,

Claims

Homeowners with insured properties damaged by the earthquake can obtain further useful information from the Earthquake Commission at www.eqc.govt.nz or 0800 326 243

One of the advantages of using us for your insurance needs is that, should a claim arise, we are your advocate. We have the experience, contacts and ability to help you through this process.

Our dedicated claims team will manage your claim.  We will receive your claim notification, assist and advise you regarding the scope of your cover and pass the information to the Insurer.

We will monitor and manage your claim, keeping you informed regularly until the claim is closed.

To assist you in logging your claim we have put our claims forms on the web. Please print off and complete the form you need and submit it via your claims team member at your branch, details below.

General Claim Form

wordGeneral Claim Form pdfGeneral Claim Form (Word version)
        please enable Macros
wordGeneral Claim Form (Fax version)

Motor Vehicle Claim Form

wordMotor Vehicle Claim Form pdfMotor Vehicle Claim Form (Word version)
        please enable Macros
wordMotor Vehicle Claim Form (Fax version)

Travel Claim Form

wordTravel Claim Form  

During business hours you can contact the Claim’s Team at your branch.

Branch Manager

Liz Laird
National Claims Manager
DDI: 09 526 8332
CELL: 021 863 945
liz.laird@rothbury.co.nz

Claims

Ron Anstiss
Auckland
DDI: 09 355 7335
CELL: 021 448 600
ron.anstiss@rothbury.co.nz
Teresa Barrett
Te Awamutu
DDI: 07 834 6182 teresa.barrett@rothbury.co.nz
Fiona Craig
Canterbury
DDI: 03 363 6336 fiona.craig@rothbury.co.nz
Lisa Dixon
Southland
DDI: 03 211 0616 lisa.dixon@rothbury.co.nz
Richelle Everson
Wellington
DDI: 04 494 1516 richelle.everson@rothbury.co.nz
Di Finlay
Central Otago
DDI: 03 450 0846 di.finlay@rothbury.co.nz
Lucia Ghidoli
Ashburton
DDI: 03 307 6894 lucia.ghidoli@rothbury.co.nz
Janine Greenwood
Canterbury
DDI: 03 363 6334 janine.greenwood@rothbury.co.nz
Carole Hellyer
Waikato
DDI: 07 834 6182 carole.hellyer@rothbury.co.nz
Andy Herbert
Auckland
DDI: 09 582 0748 andy.herbert@rothbury.co.nz
Donna Hyslop
Tauranga
DDI: 07 579 0679 donna.hyslop@rothbury.co.nz
Mel Jack
Ashburton
DDI: 03 307 6894 mel.jack@rothbury.co.nz
Jill Jones
Northland
DDI: 09 470 0277 jill.jones@rothbury.co.nz
Theresa Kume
Tauranga
DDI: 07 579 0757 theresa.kume@rothbury.co.nz
Zara Lowe
Hawkes Bay
DDI: 06 835 2770 zara.lowe@rothbury.co.nz
Jean Macphail
Hawkes Bay
DDI: 06 835 2770 jean.macphail@rothbury.co.nz
Karen McGregor
Auckland
DDI: 09 526 8331 karen.mcgregor@rothbury.co.nz
Julie Middleton
Tauranga
Simon Patterson
Southland
DDI: 03 211 0776 simon.patterson@rothbury.co.nz
Angelica Shepherd
North Shore
DDI: 09 914 9808 angelica.shepherd@rothbury.co.nz
Chantal Tarr
Otago
DDI: 03 470 3665 chantal.tarr@rothbury.co.nz
Reese Yang
Auckland
DDI: 09 355 7331 reese.yang@rothbury.co.nz