Client: Anne Cooper - anne-cooper
We just love Anne. She is always a delight to talk to, efficient, always follows up and makes everything so easy for the client. An absolute asset to Rothbury.
February, 2021
Client: Anne Cooper - anne-cooper
Very efficient, simple and straight forward. No hassles and clear communication. Excellent work.
January, 2021
Client: Anne Cooper - anne-cooper
Service has always been great.
January, 2021
Client: Anne Cooper - anne-cooper
Anne always takes care of my insurance needs without any fuss or messing around. Excellent service.
January, 2021
Client: Anne Cooper - anne-cooper
Anne was very helpful and organized everything was hassle free for me. Really appreciated the service.
January, 2021
Client: Anne Cooper - anne-cooper
Anne was extremely helpful and checked out my queries before replying with the information I needed.
December, 2020
Client: Anne Cooper - anne-cooper
Excellent personalised service in spite of it being a very busy period.
December, 2020
Client: Anne Cooper - anne-cooper
Great service, thank you.
December, 2020
Client: Anne Cooper - anne-cooper
Very happy with the service from Anne - No 1 Broker!
December, 2020
Client: Anne Cooper - anne-cooper
Have found Anne wonderful to deal with. Friendly, nothing is a problem, always follows up and goes the extra mile. An amazing team at Rothbury.
December, 2020
Client: Anne Cooper - anne-cooper
Excellent service from Anne. I have recommended her to others.
December, 2020
Client: Anne Cooper - anne-cooper
Anne always gives excellent service in a very timely manner and gives great advice.
November, 2020
Client: Anne Cooper - anne-cooper
Great personal service in a claim situation.
November, 2020
Client: Anne Cooper - anne-cooper
Always kept up to date.
November, 2020
Client: Anne Cooper - anne-cooper
Great knowledge and advice. Very professional.
October, 2020
Client: Anne Cooper - anne-cooper
Always friendly, professional and respectful of our needs.
October, 2020
Client: Anne Cooper - anne-cooper
Very efficient.
October, 2020
Client: Anne Cooper - anne-cooper
Anne was very helpful and made the process to insure our vehicle and school house seamless. Thank you.
October, 2020
Client: Anne Cooper - anne-cooper
Anne is very professional.
October, 2020
Client: Anne Cooper - anne-cooper
Rothbury has an excellent personal touch and the brokers make a huge effort to get to know you and your business.
October, 2020
Client: Anne Cooper - anne-cooper
Very timely and informative. Good to have annual reviews.
October, 2020
Client: Anne Cooper - anne-cooper
Anne was so easy to work with. Very friendly and explained things very clearly.
October, 2020
Client: Anne Cooper - anne-cooper
Great service, Anne went out of her way to accommodate our circumstances.
October, 2020
Client: Anne Cooper - anne-cooper
Anne was so easy to work with. Very friendly and explained things very clearly.
October, 2020
Client: Anne Cooper - anne-cooper
Great service. Anne went out of her way to accommodate our circumstances.
October, 2020
Client: Anne Cooper - anne-cooper
Anne is always very professional and efficient with any queries, claims, and annual renewals.
September, 2020
Client: Anne Cooper - anne-cooper
Prompt, efficient, friendly, helpful.
September, 2020
Client: Anne Cooper - anne-cooper
Both Anne and her colleague Emma Levett were both, professional and helpful. I'd recommend them!
September, 2020
Client: Anne Cooper - anne-cooper
Anne is always on the end of the phone or easily contactable by email to support us.
September, 2020
Client: Anne Cooper - anne-cooper
Good service and I appreciate the reminder for when policies are about to expire.
September, 2020
Client: Anne Cooper - anne-cooper
Prompt and informative service.
September, 2020
Client: Anne Cooper - anne-cooper
Arranged my insurance through Anne Cooper and her assistant Paula Sewell. Very professionally done. Would definitely recommend this company to others.
August, 2020
Client: Anne Cooper - anne-cooper
Anne (& Paula Sewell) is always very quick to reply to queries or requests for assistance, new cover or claims.
August, 2020
Client: Anne Cooper - anne-cooper
Found a good solution for us as a small charity.
August, 2020
Client: Anne Cooper - anne-cooper
We have always received a great service.
August, 2020
Client: Anne Cooper - anne-cooper
Always very approachable and explains things in a great way. Is genuine and trustworthy. Really enjoy working with Anne (and the team at Rothbury Hawkes Bay) and I have referred many people to her.
August, 2020
Client: Anne Cooper - anne-cooper
Great communication.
August, 2020
Client: Anne Cooper - anne-cooper
Anne went above and beyond to find some answers to our non-standard requirements for insurance around licensing artwork. She was very helpful and was in constant contact with us.
July, 2020
Client: Anne Cooper - anne-cooper
Great to get reminders and updates from Anne.
July, 2020
Client: Anne Cooper - anne-cooper
Fast, efficient with options to choose from that met our needs.
June, 2020
Client: Anne Cooper - anne-cooper
We have always received professional service from Anne.
June, 2020
Client: Anne Cooper - anne-cooper
Anne was so easy to deal with and she sorted everything out seamlessly, which was awesome as I had to do very little! Would highly recommend.
June, 2020
Client: Anne Cooper - anne-cooper
Always had great service from Anne and we're very happy.
June, 2020
Client: Anne Cooper - anne-cooper
Anne is good to deal with and efficient.
June, 2020
Client: Anne Cooper - anne-cooper
Anne is very efficient, to the point and explains things very clearly.
June, 2020
Client: Anne Cooper - anne-cooper
We have total confidence in Anne and Rothbury.
May, 2020
Client: Anne Cooper - anne-cooper
Anne is lovely to talk to and the service is very friendly and informative.
May, 2020
Client: Anne Cooper - anne-cooper
Anne is always helpful and proactive and very quick to reply to any queries.
May, 2020
Client: Anne Cooper - anne-cooper
Both Anne and Paula are efficient and friendly to deal with.
May, 2020
Client: Anne Cooper - anne-cooper
Always find Anne to be pleasant to deal with, informative and makes contact quickly. Awesome lady.
May, 2020
Client: Anne Cooper - anne-cooper
Prompt service and reply to my query. Thank you.
May, 2020
Client: Anne Cooper - anne-cooper
She is great and always has been!
May, 2020
Client: Anne Cooper - anne-cooper
Anne is very easy to work with. Very professional and very prompt in her service she provides. We would highly recommend her services to anyone. We look forward to working with in the future.
May, 2020
Client: Anne Cooper - anne-cooper
Anne was great with communication and following up. She made herself available to inspect our property and provided a range of quotes for us to consider.
April, 2020
Client: Anne Cooper - anne-cooper
Perfect
April, 2020
Client: Anne Cooper - anne-cooper
Have received exceptional service from Anne for many years
April, 2020
Client: Anne Cooper - anne-cooper
Always very helpful, I deal with and know most of the staff in the office and they are all great to deal with. Advice is considered and relevant. Most importantly for me, they ensure we are covered for all the little things we don't think about.
April, 2020
Client: Anne Cooper - anne-cooper
Anne was very professional and helpful.
March, 2020
Client: Anne Cooper - anne-cooper
Anne was great. She gave me a choice of options available and arranged the cover promptly. Nothing was a bother. Great service.
March, 2020
Client: Anne Cooper - anne-cooper
Anne was great. Nothing was a bother. Great service.
March, 2020
Client: Anne Cooper - anne-cooper
Always friendly and helpful service.
March, 2020
Client: Anne Cooper - anne-cooper
Anne was excellent, especially as our request was right before Christmas!
February, 2020
Client: Anne Cooper - anne-cooper
Very efficient and timely in a stressful situation. Anne is fantastic!
February, 2020
Client: Anne Cooper - anne-cooper
I asked Anne for help arranging cover homeowners cover. We saved some money which was great. Anne has been excellent and this was all done last minute!
February, 2020
Client: Anne Cooper - anne-cooper
Excellent customer service. Caring and professional. Rothbury on a whole has an excellent team. When Anne was away recently Sheryl was an awesome back up for her.
February, 2020
Client: Anne Cooper - anne-cooper
I was very impressed with the ease and speed at which I was able to get insurance. Anne understoof what I was wanting to achieve and provided me with a range of options to choose from. Brilliant service from start to finish.
January, 2020
Client: Anne Cooper - anne-cooper
Anne's always been fabulous to deal with. I feel very confident and in safe hands when dealing with any issues with my business insurance.
January, 2020
Client: Anne Cooper - anne-cooper
Anne has been very helpful, and I would gladly recommend her to anyone seeking insurance.
January, 2020
Client: Anne Cooper - anne-cooper
Great service & very friendly.
January, 2020
Client: Anne Cooper - anne-cooper
I contacted Anne to help me with a claim and she was brilliant.
January, 2020
Client: Anne Cooper - anne-cooper
Excellent service - Anne has my best interests at heart. She is extremely honest and trustworthy.
October, 2019
Client: Anne Cooper - anne-cooper
Anne provides professional support each year to sort the requirements of our business. I would highly recommend her to colleagues.
October, 2019
Client: Anne Cooper - anne-cooper
Usual great service from Anne.
October, 2019
Client: Anne Cooper - anne-cooper
Usual great service!
October, 2019
Client: Anne Cooper - anne-cooper
Excellent service. Very happy.
September, 2019
Client: Anne Cooper - anne-cooper
I was very happy with the outcome of the claim. Bridget is persistent at following up with clear communication. Thank you.
September, 2019
Client: Anne Cooper - anne-cooper
Have loved working with Anne and Emma. Very responsive and no issue is ever a problem. Very helpful and knowledgable.
September, 2019
Client: Anne Cooper - anne-cooper
I was very happy with the outcome of the claim. Bridget is persistent at following up with clear communication. Thank you.
September, 2019
Client: Anne Cooper - anne-cooper
Have loved working with Anne and Emma. Very responsive and never have any issues. Very helpful and knowledgable.
September, 2019
Client: Anne Cooper - anne-cooper
TOP service in all respects.
September, 2019
Client: Anne Cooper - anne-cooper
Very efficient and obliging with other quotes I have asked for.
September, 2019
Client: Anne Cooper - anne-cooper
Anne is always very helpful and efficient
August, 2019
Client: Anne Cooper - anne-cooper
Love the app and love our broker.
August, 2019
Client: Anne Cooper - anne-cooper
Anne is highly professional and very efficient.
June, 2019
Client: Anne Cooper - anne-cooper
Excellent service and assistance.
June, 2019
Client: Anne Cooper - anne-cooper
It was great to meet Anne in person and discuss our insurance needs.
May, 2019
Client: Anne Cooper - anne-cooper
Very happy with Anne, always helpful. Great service.
May, 2019
Client: Anne Cooper - anne-cooper
Anne was very professional, helpful and knowledgeable, also very pleasant to talk to.
May, 2019
Client: Anne Cooper - anne-cooper
Instant help. Nice and easy to talk to.
May, 2019
Client: Anne Cooper - anne-cooper
Anne has always been helpful, friendly and efficient.
November, 2018
Client: Anne Cooper - anne-cooper
Everyone I ever deal with after initial contact with are exceptional in their services in attending to problems.
September, 2018
Client: Anne Cooper - anne-cooper
Very good service and rates. Thank you.
July, 2018
Client: Anne Cooper - anne-cooper
Anne is an excellent broker, we feel confident in her knowledge, experience and advice. We have recommended Anne to other business friends.
March, 2018
Client: Anne Cooper - anne-cooper
Very happy with excellent service.
January, 2018
Client: Anne Cooper - anne-cooper
I get outstanding service from Anne. She's terrific!!
June, 2017
Client: Anne Cooper - anne-cooper
I receive consistently excellent service from Anne. It is much appreciated.
May, 2017
Client: Anne Cooper - anne-cooper
Anne is a very efficient and capable agent and is very pleasant to deal with.
May, 2017
Client: Anne Cooper - anne-cooper
Anne looked at opportunities to reduce our premiums and gave advice on preserving adequate cover.
March, 2017
Client: Anne Cooper - anne-cooper
Anne is quick with email responses. I find her easy to liaise with and she gives me all the information and choices. I appreciate all of the help.
October, 2016
Client: Anne Cooper - anne-cooper
We find Anne to be very professional in her client contact. Anne takes away all stress levels when discussing existing and new policies.
October, 2016