Anne Cooper

Prompt and informative service.

Arranged my insurance through Anne Cooper and her assistant Paula Sewell. Very professionally done. Would definitely recommend this company to others.

Anne (& Paula Sewell) is always very quick to reply to queries or requests for assistance, new cover or claims.

Found a good solution for us as a small charity.

We have always received a great service.

Always very approachable and explains things in a great way. Is genuine and trustworthy. Really enjoy working with Anne (and the team at Rothbury Hawkes Bay) and I have referred many people to her.

Great communication.

Great to get reminders and updates from Anne.

Fast, efficient with options to choose from that met our needs.

We have always received professional service from Anne.

Anne was so easy to deal with and she sorted everything out seamlessly, which was awesome as I had to do very little! Would highly recommend.

Always had great service from Anne and we're very happy.

Anne is good to deal with and efficient.

Anne is very efficient, to the point and explains things very clearly.

We have total confidence in Anne and Rothbury.

Anne is lovely to talk to and the service is very friendly and informative.

Anne is always helpful and proactive and very quick to reply to any queries.

Both Anne and Paula are efficient and friendly to deal with.

Always find Anne to be pleasant to deal with, informative and makes contact quickly. Awesome lady.

Prompt service and reply to my query. Thank you.

She is great and always has been!

Anne is very easy to work with. Very professional and very prompt in her service she provides. We would highly recommend her services to anyone. We look forward to working with in the future.

Anne was great with communication and following up. She made herself available to inspect our property and provided a range of quotes for us to consider.

Perfect

Have received exceptional service from Anne for many years

Always very helpful, I deal with and know most of the staff in the office and they are all great to deal with. Advice is considered and relevant. Most importantly for me, they ensure we are covered for all the little things we don't think about.

Anne was very professional and helpful.

Anne was great. She gave me a choice of options available and arranged the cover promptly. Nothing was a bother. Great service.

Anne was great. Nothing was a bother. Great service.

Always friendly and helpful service.

Anne was excellent, especially as our request was right before Christmas!

Very efficient and timely in a stressful situation. Anne is fantastic!

I asked Anne for help arranging cover homeowners cover. We saved some money which was great. Anne has been excellent and this was all done last minute!

Excellent customer service. Caring and professional. Rothbury on a whole has an excellent team. When Anne was away recently Sheryl was an awesome back up for her.

I was very impressed with the ease and speed at which I was able to get insurance. Anne understoof what I was wanting to achieve and provided me with a range of options to choose from. Brilliant service from start to finish.

Anne's always been fabulous to deal with. I feel very confident and in safe hands when dealing with any issues with my business insurance.

Anne has been very helpful, and I would gladly recommend her to anyone seeking insurance.

Great service & very friendly.

I contacted Anne to help me with a claim and she was brilliant.

Excellent service - Anne has my best interests at heart. She is extremely honest and trustworthy.

Anne provides professional support each year to sort the requirements of our business. I would highly recommend her to colleagues.

Usual great service from Anne.

Usual great service!

Excellent service. Very happy.

I was very happy with the outcome of the claim. Bridget is persistent at following up with clear communication. Thank you.

Have loved working with Anne and Emma. Very responsive and no issue is ever a problem. Very helpful and knowledgable.

I was very happy with the outcome of the claim. Bridget is persistent at following up with clear communication. Thank you.

Have loved working with Anne and Emma. Very responsive and never have any issues. Very helpful and knowledgable.

TOP service in all respects.

Very efficient and obliging with other quotes I have asked for.

Anne is always very helpful and efficient

Love the app and love our broker.

Anne is highly professional and very efficient.

Excellent service and assistance.

It was great to meet Anne in person and discuss our insurance needs.

Very happy with Anne, always helpful. Great service.

Anne was very professional, helpful and knowledgeable, also very pleasant to talk to.

Instant help. Nice and easy to talk to.

Anne has always been helpful, friendly and efficient.

Everyone I ever deal with after initial contact with are exceptional in their services in attending to problems.

Very good service and rates. Thank you.

Anne is an excellent broker, we feel confident in her knowledge, experience and advice. We have recommended Anne to other business friends.

Very happy with excellent service.

I get outstanding service from Anne. She's terrific!!

I receive consistently excellent service from Anne. It is much appreciated.

Anne is a very efficient and capable agent and is very pleasant to deal with.

Anne looked at opportunities to reduce our premiums and gave advice on preserving adequate cover.

Anne is quick with email responses. I find her easy to liaise with and she gives me all the information and choices. I appreciate all of the help.

We find Anne to be very professional in her client contact. Anne takes away all stress levels when discussing existing and new policies.

Great service from Anne.

Anne and her colleagues have always gone the extra mile to deliver on any queries and provide information. She knows the product and is very obliging.

Anne is very obliging, efficient and knowledgeable. She offers excellent advice and is very pleasant to deal with.

It is always good service from Anne.

Always helpful and prompt when we need advice.

Anne is a lovely lady who always goes the extra mile to be helpful and efficient.

Anne remembered that I (and my brother) wanted windscreen cover on our third party car and van cover. When it became available she remembered and phoned. Awesome service.

Awesome service again. Cannot fault it.

Anne is helpful. You get the feeling that you are being looked after. She is sensible in her recommendations.

Anne provides a wonderful service and is very efficient.

Excellent advice from Anne, prompt answers to queries during the year leaving us with clear instructions which is invaluable during the first years of business. Would definitely recommend Anne and her team.

Anne has always been very helpful in all our areas of insurance. She contacts us well before the policies are due / reviewing our needs. She is always very obliging and we have a good rapport which is essential.

Excellent service always.

Staff are always friendly and courteous, they don't make you feel uncomfortable when asking questions that they may perceive to be silly. Easy and pleasant to deal with as far as I'm concerned.

I appreciate the friendly, competent style of service.

Our annual review was conducted by Anne in our home, very well done.

All OK with us!!

I have always found Anne great to deal with. She answers all queries with efficiency .

Anne is very lovely to deal with and her professional, knowledgeable service makes everything smooth and comfortable.

Very helpful. When I was completely baffled, bemused and bewildered by the new requirements for house insurance Anne came out, talked it over, looked at the house (and cats)and made very positive and helpful remarks.

Anne is always pleased to hear from us. Very friendly and helpful. A joy to deal with.