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Insurance companies have been reluctant to give 'new business terms' in Wellington, meaning they won't quote for customers who aren't already their customer. It's a way for the insurance companies to manage their risk during periods of uncertainty, like further earthquakes. Things are starting to improve.

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Rothbury Insurance Brokers are launching InsureIT to provide an on-line backup service and policy that gives data owners the knowledge that they not only have secure backup but will receive cash payment compensation to the value underwritten were data to be lost. This provides the ultimate in business protection.

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A 2011-2012 review* reveals that Australian customers who choose to insure direct with insurers for their house, contents or business insurance rather than with a broker were far more likely to have unresolved disputes reviewed by the Financial Ombudsman Service.

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