Client: Fereena Jalil - fereena-jalil
Great service, and easy to work with.
October, 2019
Client: Fereena Jalil - fereena-jalil
I have had consistently great service from Fereena. Clear information provided always.
August, 2019
Client: Fereena Jalil - fereena-jalil
Fereena does a good job answering and solving my various questions in good time.
August, 2019
Client: Fereena Jalil - fereena-jalil
We needed urgent travel insurance for travel within NZ. You handled it very well. Thank you!
August, 2019
Client: Fereena Jalil - fereena-jalil
Always helpful and informative. She knows what she is talking about and is on top of her game. She will always go the extra mile and takes a personal interest in her clients.
July, 2019
Client: Fereena Jalil - fereena-jalil
Fereena is very helpful.
May, 2019
Client: Fereena Jalil - fereena-jalil
Fereena is always very helpful and friendly with great communication.
May, 2019
Client: Fereena Jalil - fereena-jalil
Excellent service, Fereena is very friendly and helpful.
April, 2019
Client: Fereena Jalil - fereena-jalil
I like the service you give, and the information that you send me.
April, 2019
Client: Fereena Jalil - fereena-jalil
Fereena followed up to make sure we had cover when a fixed term policy was close to expire. This was much appreciated as I had overlooked to expiry date and needed to ensure confirmed cover for a short period.
March, 2019
Client: Fereena Jalil - fereena-jalil
Very friendly, helpful staff.
December, 2018
Client: Fereena Jalil - fereena-jalil
Fereena is very pleasant to deal with.
November, 2018
Client: Fereena Jalil - fereena-jalil
Very satisfied with service provided.
October, 2018
Client: Fereena Jalil - fereena-jalil
Fereena is always very courteous, friendly and prompt with getting the information for the best insurance cover we may need.
October, 2018
Client: Fereena Jalil - fereena-jalil
I love that it is just easy, all done by email, questions answered quickly.
September, 2018
Client: Fereena Jalil - fereena-jalil
I have had excellent service from Fereena. She has kept me up to date on changes and has been happy to assist me with any of my enquiries. Very prompt service.
September, 2018
Client: Fereena Jalil - fereena-jalil
Fereena takes the time to know who we are as well as our circumstances.
April, 2018
Client: Fereena Jalil - fereena-jalil
I am very happy with the service from Fereena and Rothbury.
April, 2018
Client: Fereena Jalil - fereena-jalil
The service from Fereena is simple and efficient, which is the way most of us prefer to do business these days. Thank you.
April, 2018
Client: Fereena Jalil - fereena-jalil
Always very pleasant to deal with.
April, 2018
Client: Fereena Jalil - fereena-jalil
Fereena is great to work with and is very easy and charming to discuss our insurance needs.
April, 2018
Client: Fereena Jalil - fereena-jalil
Fereena is a thorough professional. She is patient and follows up when we have been lax in completing paper work.
March, 2018
Client: Fereena Jalil - fereena-jalil
I have worked with Fereena for quite a few years and have always found her extremely easy to work with. I have no hesitation in giving Fereena 100 out of 100 for her service, knowledge and helpfulness.
March, 2018
Client: Fereena Jalil - fereena-jalil
Any query I've had has been expedited promptly and accurately. Fereena is very courteous and friendly.
March, 2018
Client: Fereena Jalil - fereena-jalil
Fereena is personable, available and efficient.
March, 2018
Client: Fereena Jalil - fereena-jalil
Fereena is fantastic. She is a total professional and a pleasure to deal with.
March, 2018
Client: Fereena Jalil - fereena-jalil
We have found Fereena great to deal with and very helpful with our ever changing policies as we add more to our property!
January, 2018
Client: Fereena Jalil - fereena-jalil
For the past couple of years we have been dealing with Fereena. I have found her great to work with and very helpful with our ever changing policies!
January, 2018
Client: Fereena Jalil - fereena-jalil
Fereena is always accommodating and happy to help with any issues. Lovely, bright and happy lady.
January, 2018
Client: Fereena Jalil - fereena-jalil
I have no problem with Rothbury or Fereena. I get 100% service every time!
November, 2017
Client: Fereena Jalil - fereena-jalil
Fereena was excellent. I had queries with the motor insurance and I was serviced perfectly.
September, 2017
Client: Fereena Jalil - fereena-jalil
Fereena has great communication with me regarding my insurance policies. I find her very pleasant to deal with.
July, 2017
Client: Fereena Jalil - fereena-jalil
Fereena is always efficient and helpful. I have also had help from Heather with Travel Insurance. Heather was my main insurance agent many years ago. Both Fereena and Heather play a significant role in keeping my insurance business with Rothbury.
June, 2017
Client: Fereena Jalil - fereena-jalil
Fereena is always efficient and helpful. I have also had help from Heather with Travel Insurance - Heather was my main insurance agent many years ago. Both Fereena and Heather play a significant role in keeping my insurance business with Rothbury.
June, 2017
Client: Fereena Jalil - fereena-jalil
Always a pleasure dealing with Fereena. Have complete confidence in her and feel she goes the extra mile.
June, 2017
Client: Fereena Jalil - fereena-jalil
Have already recommended Fereena to family members. Completely happy with her professional and friendly service.
June, 2017
Client: Fereena Jalil - fereena-jalil
Fereena gives good service and she responds as soon as she gets the message.
May, 2017
Client: Fereena Jalil - fereena-jalil
Fereena is very helpful and reliable.
May, 2017
Client: Fereena Jalil - fereena-jalil
So far, I have found Fereena and Rothbury's services very helpful.
May, 2017
Client: Fereena Jalil - fereena-jalil
Fereena is great. She is fully engaged , proactive and prompt.
May, 2017
Client: Fereena Jalil - fereena-jalil
Fereena is very pleasant and gets the job done.
March, 2017
Client: Fereena Jalil - fereena-jalil
Fereena is efficient. She gets info to me and the transactions are done via email. It is a good system. She knows what I'm talking about and communicates well.
March, 2017
Client: Fereena Jalil - fereena-jalil
Fereena is friendly, helpful and keeps us up to date on our insurances.
February, 2017
Client: Fereena Jalil - fereena-jalil
I have had dealings with Fereena personally on a couple of occasions. The first being when we were broken into while on holiday, and the last being this year when we returned from holiday to find our insurance had lapsed while we were away. Fereena was absolutely fantastic on both occasions and we are extremely happy with the service she gives us. On this last occasion, she went ahead and continued our insurance until we returned a couple of days later and found that we had overlooked this prior to going away. She has always been prompt and very courteous when dealing with us.
December, 2016
Client: Fereena Jalil - fereena-jalil
Fereena is very efficient, friendly, knowledgeable and listens to our requirements.
October, 2016
Client: Fereena Jalil - fereena-jalil
Fereena is always very helpful and gives us good recommendations in regards to insurance cover that we need.
October, 2016
Client: Fereena Jalil - fereena-jalil
It's absolutely fantastic to deal with Fereena. I think she gets it right every time.
October, 2016
Client: Fereena Jalil - fereena-jalil
Fereena is keen to do her job well and is always happy to follow up or just answer questions.
October, 2016
Client: Fereena Jalil - fereena-jalil
We have only had 100% service from Rothbury and Fereena. Thank you!
October, 2016
Client: Fereena Jalil - fereena-jalil
Fereena is absolutely brilliant to deal with. She explains everything really well and is a pleasure to deal with. She is an asset to your company.
October, 2016
Client: Fereena Jalil - fereena-jalil
Fereena takes the time to listen and is very helpful. She defines things and makes helpful suggestions. I have no complaints.
October, 2016
Client: Fereena Jalil - fereena-jalil
Fereena has been my broker for a few years and I have found her to be efficient and reliable. She is very helpful and her service is the best!
September, 2016
Client: Fereena Jalil - fereena-jalil
Fereena is always friendly, efficient and helpful.
September, 2016
Client: Fereena Jalil - fereena-jalil
Fereena is always pleasant to deal with.
September, 2016
Client: Fereena Jalil - fereena-jalil
Fereena has always been helpful.
September, 2016
Client: Fereena Jalil - fereena-jalil
I have had dealings with Fereena personally on a couple of occasions and have always found her to be prompt and very courteous when dealing with us. We are extremely happy with the service she gives us.
July, 2016
Client: Fereena Jalil - fereena-jalil
Very efficient and prompt service. We were very impressed.
February, 2016
Client: Fereena Jalil - fereena-jalil
Very happy with our broker. She has always been very quick to get back to me with quotes and very friendly.
February, 2016
Client: Fereena Jalil - fereena-jalil
I found Fereena to be very information, giving us the information needed to make a decision on our insurance. Very pleasant to deal with.
December, 2015
Client: Fereena Jalil - fereena-jalil
Always helpful, willing and understanding. I always feel in safe hands.
December, 2015
Client: Fereena Jalil - fereena-jalil
Excellent communication. Quick to respond to any questions.
December, 2015
Client: Fereena Jalil - fereena-jalil
Fereena always tries her best to get us a good deal.
November, 2015
Client: Fereena Jalil - fereena-jalil
Fereena is always most helpful when we have queries about our policies and at present is trying to help sort out a problem.
September, 2015
Client: Fereena Jalil - fereena-jalil
Fereena has a warm, positive, supportive relationship with me as a professional. She is a credit to your organisation.
September, 2015
Client: Fereena Jalil - fereena-jalil
Always a pleasure to deal with Fereena. She is responsive and helpful and adds value.
September, 2015
Client: Fereena Jalil - fereena-jalil
I have always been well informed and kept up to date since joining with Rothbury and Fereena has been friendly and helpful.
September, 2015
Client: Fereena Jalil - fereena-jalil
Great immediate response to my emails and keeping me up to date as to what stage my claim was at.
June, 2015
Client: Fereena Jalil - fereena-jalil
Fereena is so easy to deal with. She sends me the right information and when I have any questions she is quick to reply. It's a pleasure to deal with her.
May, 2015
Client: Fereena Jalil - fereena-jalil
The whole renewal process was very easy and has been ever since I have used Rothbury on the North Shore.
April, 2015
Client: Fereena Jalil - fereena-jalil
I'm happy with the service and explanations of increased costs.
April, 2015
Client: Fereena Jalil - fereena-jalil
Fereena is very good at emailing us that our insurance policies annual reviews are coming up.
April, 2015
Client: Fereena Jalil - fereena-jalil
Great to deal with very pleasant.
March, 2015
Client: Fereena Jalil - fereena-jalil
Done with the usual polite helpful efficiency!
March, 2015
Client: Fereena Jalil - fereena-jalil
Completely satisfied.
March, 2015
Client: Fereena Jalil - fereena-jalil
Fereena is always friendly and very helpful and easy to understand. Sometimes when you are older and don't understand a lot about insurances and technology it is difficult because the person you talk to is not very patient. Fereena is very good and understands.
February, 2015
Client: Fereena Jalil - fereena-jalil
Very personal, anything we need they will help us with. Very helpful.
February, 2015
Client: Fereena Jalil - fereena-jalil
Each year when our insurance comes up for renewal we are given plenty of notice to review our policy. Always friendly and efficient.
February, 2015
Client: Fereena Jalil - fereena-jalil
When speaking to our Rothbury broker she is always very helpful and can't do enough for us.
February, 2015
Client: Fereena Jalil - fereena-jalil
Heather and Beth were both fantastic to deal with.
February, 2015
Client: Fereena Jalil - fereena-jalil
I found Fereena very helpful. We were going to go back to our bank for our house insurance but stayed because of the work Feerena did for us.
January, 2015
Client: Fereena Jalil - fereena-jalil
We are very happy with the services you provide, thank you.
December, 2014
Client: Fereena Jalil - fereena-jalil
After the phone call she got me a much better deal, I was very thankful.
October, 2014
Client: Fereena Jalil - fereena-jalil
I am very happy with my dealings with Freena.
January, 2014
Client: Fereena Jalil - fereena-jalil
I'm a very happy customer.
January, 2014
Client: Fereena Jalil - fereena-jalil
Fereena is always available, always has all the details and gives excellent advice.
August, 2012