Fereena Jalil

Excellent service, Fereena is very friendly and helpful.

I like the service you give, and the information that you send me.

Fereena followed up to make sure we had cover when a fixed term policy was close to expire. This was much appreciated as I had overlooked to expiry date and needed to ensure confirmed cover for a short period.

Very friendly, helpful staff.

Fereena is very pleasant to deal with.

Very satisfied with service provided.

Fereena is always very courteous, friendly and prompt with getting the information for the best insurance cover we may need.

I love that it is just easy, all done by email, questions answered quickly.

I have had excellent service from Fereena. She has kept me up to date on changes and has been happy to assist me with any of my enquiries. Very prompt service.

Fereena takes the time to know who we are as well as our circumstances.

I am very happy with the service from Fereena and Rothbury.

The service from Fereena is simple and efficient, which is the way most of us prefer to do business these days. Thank you.

Always very pleasant to deal with.

Fereena is great to work with and is very easy and charming to discuss our insurance needs.

Fereena is a thorough professional. She is patient and follows up when we have been lax in completing paper work.

I have worked with Fereena for quite a few years and have always found her extremely easy to work with. I have no hesitation in giving Fereena 100 out of 100 for her service, knowledge and helpfulness.

Any query I've had has been expedited promptly and accurately. Fereena is very courteous and friendly.

Fereena is personable, available and efficient.

Fereena is fantastic. She is a total professional and a pleasure to deal with.

We have found Fereena great to deal with and very helpful with our ever changing policies as we add more to our property!

For the past couple of years we have been dealing with Fereena. I have found her great to work with and very helpful with our ever changing policies!

Fereena is always accommodating and happy to help with any issues. Lovely, bright and happy lady.

I have no problem with Rothbury or Fereena. I get 100% service every time!

Fereena was excellent. I had queries with the motor insurance and I was serviced perfectly.

Fereena has great communication with me regarding my insurance policies. I find her very pleasant to deal with.

Fereena is always efficient and helpful. I have also had help from Heather with Travel Insurance. Heather was my main insurance agent many years ago. Both Fereena and Heather play a significant role in keeping my insurance business with Rothbury.

Fereena is always efficient and helpful. I have also had help from Heather with Travel Insurance - Heather was my main insurance agent many years ago. Both Fereena and Heather play a significant role in keeping my insurance business with Rothbury.

Always a pleasure dealing with Fereena. Have complete confidence in her and feel she goes the extra mile.

Have already recommended Fereena to family members. Completely happy with her professional and friendly service.

Fereena gives good service and she responds as soon as she gets the message.

Fereena is very helpful and reliable.

So far, I have found Fereena and Rothbury's services very helpful.

Fereena is great. She is fully engaged , proactive and prompt.

Fereena is very pleasant and gets the job done.

Fereena is efficient. She gets info to me and the transactions are done via email. It is a good system. She knows what I'm talking about and communicates well.

Fereena is friendly, helpful and keeps us up to date on our insurances.

I have had dealings with Fereena personally on a couple of occasions. The first being when we were broken into while on holiday, and the last being this year when we returned from holiday to find our insurance had lapsed while we were away. Fereena was absolutely fantastic on both occasions and we are extremely happy with the service she gives us. On this last occasion, she went ahead and continued our insurance until we returned a couple of days later and found that we had overlooked this prior to going away. She has always been prompt and very courteous when dealing with us.

Fereena is very efficient, friendly, knowledgeable and listens to our requirements.

Fereena is always very helpful and gives us good recommendations in regards to insurance cover that we need.

It's absolutely fantastic to deal with Fereena. I think she gets it right every time.

Fereena is keen to do her job well and is always happy to follow up or just answer questions.

We have only had 100% service from Rothbury and Fereena. Thank you!

Fereena is absolutely brilliant to deal with. She explains everything really well and is a pleasure to deal with. She is an asset to your company.

Fereena takes the time to listen and is very helpful. She defines things and makes helpful suggestions. I have no complaints.

Fereena has been my broker for a few years and I have found her to be efficient and reliable. She is very helpful and her service is the best!

Fereena is always friendly, efficient and helpful.

Fereena is always pleasant to deal with.

Fereena has always been helpful.

I have had dealings with Fereena personally on a couple of occasions and have always found her to be prompt and very courteous when dealing with us. We are extremely happy with the service she gives us.

Very efficient and prompt service. We were very impressed.

Very happy with our broker. She has always been very quick to get back to me with quotes and very friendly.

I found Fereena to be very information, giving us the information needed to make a decision on our insurance. Very pleasant to deal with.

Always helpful, willing and understanding. I always feel in safe hands.

Excellent communication. Quick to respond to any questions.

Fereena always tries her best to get us a good deal.

Fereena is always most helpful when we have queries about our policies and at present is trying to help sort out a problem.

Fereena has a warm, positive, supportive relationship with me as a professional. She is a credit to your organisation.

Always a pleasure to deal with Fereena. She is responsive and helpful and adds value.

I have always been well informed and kept up to date since joining with Rothbury and Fereena has been friendly and helpful.

Great immediate response to my emails and keeping me up to date as to what stage my claim was at.

Fereena is so easy to deal with. She sends me the right information and when I have any questions she is quick to reply. It's a pleasure to deal with her.

The whole renewal process was very easy and has been ever since I have used Rothbury on the North Shore.

I'm happy with the service and explanations of increased costs.

Fereena is very good at emailing us that our insurance policies annual reviews are coming up.

Great to deal with very pleasant.

Done with the usual polite helpful efficiency!

Completely satisfied.

Fereena is always friendly and very helpful and easy to understand. Sometimes when you are older and don't understand a lot about insurances and technology it is difficult because the person you talk to is not very patient. Fereena is very good and understands.

Very personal, anything we need they will help us with. Very helpful.

Each year when our insurance comes up for renewal we are given plenty of notice to review our policy. Always friendly and efficient.

When speaking to our Rothbury broker she is always very helpful and can't do enough for us.

Heather and Beth were both fantastic to deal with.

I found Fereena very helpful. We were going to go back to our bank for our house insurance but stayed because of the work Feerena did for us.

We are very happy with the services you provide, thank you.

After the phone call she got me a much better deal, I was very thankful.

I am very happy with my dealings with Freena.

I'm a very happy customer.

Fereena is always available, always has all the details and gives excellent advice.