My Rothbury 2.0 gives more information to clients
Published Date: 15th Jun 2016 | Category: News
Insurance app My Rothbury 2.0 has been released giving Rothbury Insurance Brokers’ clients more information in the palm of their hands.
My Rothbury enables commercial, farm and domestic clients to view their insurance policies, sums insured and excesses as well as contact details of their broker, account balances and claims information.
Rothbury managing director Roger Abel says the My Rothbury 2.0 enhancements have been based on client feedback.
“For example, My Rothbury 2.0 now provides information on cover for valuable items that may be on a home contents policy instead of simply the sum insured.
“With My Rothbury 2.0 there is more flexibility for the order in which insured items appear. The new version also offers a more descriptive claims summary, helping clients to manage and review more easily when they have multiple claims on the go.
“Clients often need to provide certificates to prove their public liability cover when they take on new work or contracts. With My Rothbury 2.0 clients can now request certificates quickly and simply through My Rothbury if they prefer this to calling or e-mailing their broker.”
The update has been released a year after the app was first launched and before rivals have produced apps for commercial clients.
Mr Abel said 3,000 clients now have My Rothbury and unsolicited feedback included “fantastic innovation”, “extremely convenient”, “very handy for viewing my broker’s contact details” and “a great reference point for sums insured and cover in place.”
He said Rothbury is committed to continuous innovation and is always listening to clients to improve its offerings. “Our decision to invest in the app is supported by the latest stats showing the burgeoning growth in mobile internet access and apps.”
Mary Meeker, an analyst with leading Silicon Valley venture capital firm Kleiner Perkins Caulfield & Byers, reports that in the United States in 2015 mobile went well past tipping point and accounted for 51% of internet usage compared with 42% for desktop and laptop combined. Yahoo’s Flurry analytics shows 90% of time spent online on mobile is spent on apps and in March 2016 business apps were the second most popular category, with a share of 10% of all active apps being business apps.
The My Rothbury app is available on both iOS and Android smartphones.
Prepared for Rothbury by Communication by Design. For more information contact:
Ph: 09 526 8320
Communication by Design
Direct dial: 09 814 5441
Mobile: 021 902 850
About Rothbury – www.rothbury.co.nz
Established in 1950, Rothbury is today one of New Zealand’s leading insurance broking groups with 14 broking branches nationwide and 35,000 clients serviced by over 240 staff.
Rothbury delivers commercial insurance solutions to small, medium and large enterprises and protects the assets of thousands of individuals. Rothbury prides itself on providing personalised service, smart solutions, quick action and commitment. The company’s ownership structure offers clients the security of a larger firm with the commitment of a local owner.
Along with broking services, Rothbury also owns a number of underwriting agencies including Classic Cover, Covi Insurance and Go Cover Car Insurance. Rothbury Financial Services offer advice on life insurance, investment and mortgage solutions to clients in the greater Auckland area and the Bay of Plenty.
Rothbury is a member of The Steadfast Group, the largest general insurance broker network in Australia and New Zealand. Comprised of 340 brokerages with over 1,000 offices, the group generated over A$6.1 billion in sales in FY2015.