Rothbury wins ANZIIF Large Broker of the Year for second year running
Published Date: 11th Nov 2015 | Category: News
Rothbury Insurance Brokers won the Large Broker of the Year Award at the New Zealand Insurance Industry Awards held at Sky City in Auckland, on 5 November.
Roger Abel, Rothbury Managing Director says; “I’m thrilled to win this award again. Last year was a huge achievement for our business, but to win it back to back really demonstrates our collective focus on professional client service, claims advocacy and continuing to evolve and improve as a trusted insurance adviser.
“It took us eight years of building our Net Promoter Score (NPS) to 40, however in the last 12 months our NPS has grown to 50. I’m proud of all of the work our fantastic people have done to achieve this.”
“This award really is for our 220-plus strong team who work in the Rothbury Group of businesses.”
In 2014 Rothbury won Large Broker of the Year for the first time. The award is open to large insurance broking companies who have demonstrated strong performance and outstanding service for their customers in New Zealand. Companies with a gross written premium over $50 million or revenue over $15 million are eligible for this award.
ANZIIF Judging Panel Comments
"Rothbury Insurance Brokers was established in the 1950s and is a well-respected brokerage working across both business and personal lines. It operates a centralised broker support service as well as three underwriting businesses. Rothbury places significant focus on personalised services to businesses and individuals and was the winner of Large Broker of the Year at the 2014 New Zealand Insurance Industry Awards.
Always a highly competitive category, Large Broker of the Year is awarded to a high performing major broker and attracts an impressive array of submissions. Rothbury Insurance Brokers distinguished itself this year for its continued focus on achieving excellence across its business.
Rothbury received impressive scores from the judging panel for its submission. The judges noted the business’s exceptional strategy, vision, products and services, and commended its approach to servicing clients and the evidence of client satisfaction.
Rothbury was also recognised for its work in the community and its commitment to ongoing staff education and professional development."
For more details please contact:
Roger Abel, Managing Director
T. 09 526 8320 , E. email@example.com