What SMEs value most from their broker

  • POSTED BY: Rothbury |     CATEGORY:

  • PUBLISHED: June 30 , 2020

Broker expertise is high on the list for Kiwi small to medium sized businesses (SMEs). 

In the latest research carried out by Vero Insurance SME owners and decision-makers said they value finding policies that deliver the best value for money and being kept up to date about insurance changes, receiving guidance on their insurance policies and coverage, and benefiting from the support from their broker. 

73 per cent of SMEs say they have a trusted relationship with their broker and look to them to assess the risk profile of their business and recommend the most appropriate insurance policies and cover. 

While many say they’re already informed about cover options before they talk to their broker, the advice they are now seeking goes way beyond a simple product and price conversation. 

Nicky Geddes from Convivial Holdings Ltd has appreciated the advice and support from commercial broker, Harry Eksteen. 

“We think Harry does a great job, and his support team in Canterbury too. They are always responsive, professional and helpful. This is the first time I’ve ever dealt through a broker and have enjoyed the experience.”

SMEs are looking to their broker to add value by providing in-depth knowledge and information about cover options and then recommend any necessary changes to minimise their risk.
 


Rothbury

About the Author

Name: Rothbury        

Like many of our business insurance clients we're a majority NZ owned company that was started by enterprising Kiwis in 1950. Today, New Zealand is a different place to when we first started. As a consequence, the way…
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Like many of our business insurance clients we're a majority NZ owned company that was started by enterprising Kiwis in 1950. Today, New Zealand is a different place to when we first started. As a consequence, the way we respond to your business and personal protection needs has evolved and matured.

While our core business is still related to creating the best insurance solutions for you, our motivation and passion now lie in being unconditional advocates for our diverse range of clients. In other words people like you.

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Disclaimer: The articles published on this blog are designed to provide general information and do not take into account any individual’s particular circumstances. We recommend that you obtain professional advice on your requirements before making any decision about a financial product.
 


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