Stephen Megaffin

Steve was fantastic to deal with - a great guy and really knows his stuff! Excellent customer service!

Always super helpful. A real pleasure to deal with.

A mutual friend recommended Stephen to me and I was very impressed with the turn around time in getting our insurance sorted.

We are new clients and comparing our insurance cover, we are getting a far superior deal than family members who have been with another broker for 15 years. We are very impressed.

The service was very good. We were working during a Covid situation and Steve looked after me very well. He listened to my concerns and went back to the insurers for clarifications and a better deal.

I thought that the service was very good. We were working during a Covid situation and Steve looked after me very well. He listened to my concerns and went back to the insurers for clarifications and a better deal.

The service we receive from Steve is excellent. He's efficient, great to deal with and we know our business/insurance is in good hands.

Steve is always helpful and answered all questions and concerns, he gave me some good things to consider and amended my policies to suit my growing business.

Steve was prompt, thorough and always followed up.

Steve put together a great proposal, modified it as my requirements changed and came back with crystal clear communication.

Excellent straight forward service.

Great communication.

Great communication. Appreciated the check-in calls over lockdown.

Great communication.

We are very happy dealing with Steve with the high level of service provided.

The service was awesome. Easy and painless and met all my needs.

I have never seen such quick and efficient service. Everything was on point and got my insurance sorted ASAP.

I always find Steve to be patient, friendly and knowledgeable. He is confident answering my questions.

I always find Steve to be patient, friendly and knowledgeable. He is confident answering my questions.

Very efficient, professional and personal. Steve met his timelines, despite us being under Level 4 lockdown.

Steve takes every phone call in person. He is attentive, polite and informative.

Excellent service from Steve. Easy to deal with.

Good broker, made it simple and clear.

Stephen is very easy and efficient to deal with. I would recommend him to anyone.

I have always received excellent service from both Steve and Rothbury and look forward to working with Steve in the future.

Happy!!

We are very happy with Steve's service to us as a broker. He is very approachable and understanding.

Seamless and non complicated. Steve is a good chap too.

Fantastic experience.

Satisfied.

Efficient, timely and thorough.

I find Steve very helpful and engaging.

Fantastic service. Highly recommend Steve.

Steve has been very good to deal with being very efficient to our requests.

Very happy with the service. Everything is explained clearly and professionally. Highly recommend dealing with Steve and his company.

Brilliant service - thank you.

Steve is a great broker. Personable and knowledgeable - high level of integrity.

Great service thanks.

Great service, very happy with our change to Rothbury and the service we get from Steve.

Service for claims is excellent.

Steve is always super helpful and more importantly very knowledgeable.

Steve is really good. He comes in and talks to us on a yearly basis to understand our needs and the changes on the business to make sure the service is meeting our requirements.

Fantastic service. Would and have recommended.

Easy to speak with, very helpful and followed our changing insurance needs thoroughly. Great guy!

Stephen is very informative. Nothing was ever an issue and all matters were dealt with promptly.

Stephen listened to my requests and was really impressed that he filtered through as was able to reduce as requested. Very professional.

Good guy. Straight forward and speaks compatible language.

We are very impressed with all areas of Steve's work. He responds almost immediately, and if he can't, Carole is next in line. We never have to wait which is impressive.

Steve is proactive with us and interested in our business. I was very pleased with the package that he pulled together for us this year. Very happy with the service and support.

Stephen is great. He makes things really easy, with no problems, and I don't have to worry about anything.

Friendly, efficient service.

Have received very good service over the past year. I had one claim and Stephen made the process easy and smooth.

Great service, always helpful.

Stephen is very prompt and clear when responding to queries we may ask.

Our broker is courteous, efficient, helpful and offers new suggestions.

Keep everything the same, you're doing a great job.