Claim Forms
Our claims people are here to provide a helping hand, for assistance with claims please call our friendly claims team.
Claim Forms
If you need immediate assistance with a claim call us on: 0508 768 428.
To assist you in logging your claim we have put our claim forms on the web. Please complete the form you need and submit it to your claims representative in your branch using the email below. For Chrome browser users please download the form before completing.
Windscreens and Window Glass Claims
If your vehicle glass is damaged and needs repairing or replacing contact Smith & Smith or Novus Autoglass directly and they will liaise with your Insurer and make the necessary repairs. Have the name of your Insurer and your policy number ready.
- Visit Smith & Smith or call 0800 809 082
- Visit Novus Auto Glass or call 0800 10 35 35
If you prefer to use your own local independent repairer please contact your local Rothbury Claims Adviser. You will need to provide the repairer details, a photo of the damage and a written quote.
My Rothbury App
You may like to download the My Rothbury app. Our free smartphone app will send you updates on your claim and gives you instant access to your insurance information Download MyRothbury now.
Home and Contents
Motor Vehicle Claim Form
Liability Claim Form
Commercial Property
General Claim Form
Who to send your claim form to?Please email your claim form to the Claims Adviser at your branch by using the dropdown menu below to display the email address, they will get things underway and be in touch within one business day.
Please email your claim form to the Claims Adviser at your branch by using the dropdown menu below to display the email address, they will get things underway and be in touch within one business day.
Need to talk to a Rothbury Claims Adviser?
To find the name and contact details of your local Rothbury claims person.