Cecelia Lau

The core values of the service industry are integrity, trustworthiness and thinking for the guest while standing on their stand. Both of Cecelia Lau and Shirley Wu are very competent to show this special character.

Friendly staff.

Great service.

Very thorough.

Rothbury service is good. Cecelia is very professional and replies promptly to our phone and email enquiry. I am happy with her service.

Knowledgeable, she knows her stuff, speedy reply and able to help me quickly.

Cecelia always follows up and gets things done.

Prompt response, helpful and understands our needs.

Always gives us the best suggestions.

No issues, excellent service.

Cecelia's service is outstanding. She is always there when we need her help.

Professional and helpful.

Cecelia is by far the best broker I've ever dealt with. She's professional, respectful, patient and diligent. The best!

She is very helpful and informative. I'd recommend her to anyone.

She provides great service and good information for the customer always.

The broker service is good. We are satisfied.

Very responsive!

Professional and time efficient. Would highly recommend.

Cecelia always gives us lots of notice, or when our policies are due and she is patient and polite. A pleasure to deal with.

She is a very good person and works hard, everything we ask, she explains to us.

Cecelia provides helpful and prompt information for my business.

The service is satisfactory. I appreciate it, thanks.

You guys are great.

Rothbury and the Asian broker is doing the good job. I would like to be your customer.

Very good team. Always helpful.

Very good broker, always helps us to finish all that is needed.

Always helps. Very good lady.

Cecelia is efficient and easy to deal with. Continues to offer and very high standard of customer service.

Cecelia consistently delivers a high standard of service.

Overall, the service is excellent. I am pleased to know that I have a good insurance company behind while running my business. Thank you for your time and support.

Cecelia is responsible broker, also responds as quick as she can, much appreciated for her service. That's why we have been with her for a long period of time.

Very good for over 20 years.

Cecelia always takes the time to explain things to me and gives me very professional answers. I am really happy with her.

Cecelia is so nice and so cool. She is a wonderful broker. Thanks.

Carolyn is very friendly and patient.

Cecelia has good communication and service.

Cecelia is very helpful. She is easy to communicate with as she speaks Mandarin.

Cecelia has worked with us for many years now and we have always found her to be extremely efficient and helpful. In fact, I would say that she is outstanding!

I have found Cecelia to be very helpful at all times. I really enjoy having someone to relate to in times of need. Well done.

It is good to have business with Cecelia. I hope I can continue to have it. Thank you.

Cecelia is very detailed in telling me the difference between my old policy and the renewed one. She follows up in time in case I forget.

Cecelia is a wonderful insurance broker. She always comes to advise and help us when we have problems. She is one of the best brokers we have had.

Cecelia speaks my language. She is friendly, helpful and fully understands what I need.

Cecelia is good and friendly.

Cecelia has always looked after us well. Keep us the great service!

Cecelia is very knowledgeable and very helpful.

Cecelia is very helpful with all questions I ask.

Cecelia is a great broker to deal with and I highly recommend.

Always good.

Cecelia gives prompt and helpful service. Thank you.

Prompt and helpful service.

We are glad to have Cecelia as our advisor. We are satisfied with her professional service and advice.

Cecelia is very good.

Thanks for taking care of our family for years.

Miss Lau is a very good and professional broker. She has been my broker for many years, since I joined Rothbury. Every time, she gives me professional advice according to my financial situation and market at the time. She is absolutely truthful and a reliable broker. Well done Miss Lau.

I have been with Cecelia for several years and I am more than pleased with the service provided by her and Rothbury. Thank you for your ongoing assistance.

Cecelia Lau, fantastic, awesome, beautiful, very, very good.

Is always helpful when we need her.

Cecelia Lau has worked with us over several years and we have been very happy with the service and advice given.

The service I received was good because the broker was very friendly and gave us good advice about the different insurances and which one was the most suitable for our company.

She is an outstanding insurance broker as she has a very cheerful personality and is always very helpful. I would like to recommend Cecelia Lau to any of my friends and colleagues.

Cecelia is great.

I like her service.

We are extremely satisfied with Cecelia. Thank you for taking such good care of our insurance.

We are all extremely satisfied with our broker Cecelia, who always puts her clients in the first place. We thank her for taking such good care of our insurance.

Very fast and efficient. Always provides good information and great service.

Always pleasant and efficient.

Very helpful and informative. Helped us save unnecessary premiums.

When it came to completing our annual review everything was done and seen-to to our satisfaction.

Service is all good. I appreciate it.

All excellent.

Cecelia always assists us she is a pleasure to deal with.