COVID-19 is an unprecedented risk to the safety and wellbeing of our clients, colleagues and their families.

In regions where Alert Level 2 is in effect our branches will be open as usual and our local teams will be observing Level 2 guidelines.  At Alert Level 3 and Alert Level 4, our teams in any affected regions will be working from home and remain fully available via phone and email.

We successfully implemented these practices earlier in the year and you can expect the same level of service from us through out the next period while we move between Alert Levels. 

Download My Rothbury App for instant access to your broker and policy details.

Below are all of our teams’ contact details. We are here to help in any way we can.

Rothbury Branch Information

Rothbury Logo

South Island Branches

Please select your preferred region

Rothbury Claims

Rothbury Domestic


Rothbury Group Services

Rothbury Group

Support office for Rothbury Group including Leadership Team, Finance, HR, IT and Marketing. 


Instalment Services

Rothbury Instalment Services manages instalment billing and gives clients payment flexibility.

Rothbury Board

Rothbury's Board of Directors reviews and contributes to the growth and performance of the business.

Rothbury Complementary Businesses



Insurance for members of the New Zealand Motor Caravan Association (NZMCA).

Go Cover

Go Cover

Go Cover Car Insurance is drive away motor vehicle insurance available through Motor Vehicle Dealers.



IBT Swift specalises in software for insurance brokers.


NZ Underwriting Agencies

Support office for Covi NZMCA Insurance, Go Cover and Classic Cover including Administration, Claims and Marketing.

Making A Complaint

Rothbury are always looking for opportunities to understand our clients better. We appreciate when clients take the time to notify us of any concerns and are open to receiving your feedback on ways we can improve the service we deliver.