About Us
Rothbury Insurance Brokers Our Vision and Values Meet Our Team News Sponsorships Our Leadership Team Our Board Members Rothbury Group Meet Our Brokers Client Satisfaction Rating
Resources & Support
My Rothbury App Client Authority Forms Make a Payment Pay by Instalment Complaints Public Disclosure Insurer Partners Client Newsletters
Careers
Claims
Claim Forms Our Claims Team
Search
Insurance Solutions
Find a Broker
About Us
Rothbury Insurance Brokers Our Vision and Values Meet Our Team News Sponsorships Our Leadership Team Our Board Members Rothbury Group Meet Our Brokers Client Satisfaction Rating
Resources & Support
My Rothbury App Client Authority Forms Make a Payment Pay by Instalment Complaints Public Disclosure Insurer Partners Client Newsletters
Careers
Claims
Claim Forms Our Claims Team
Search
Insurance Solutions
Find a Broker
Our expert insurance solutions
Business Insurance Speciality Insurance Personal Insurance
View all Business Insurance
Business Assets Insurance Business Interruption Insurance General Liability Insurance Statutory Liability Insurance Employee Benefits Insurance Employers Liability Insurance
Directors & Officers Liability Insurance Cyber Liability Insurance Professional Indemnity Insurance Fidelity Insurance Commercial Motor Vehicle Insurance
View all Speciality Insurance
Accommodation Owners and Operators Insurance Aviation Insurance Bodies Corporate Insurance Business Insurance Package Childcare, Daycare and Play Centres Church and Mission-based Organisations Insurance Commercial Property Managers Florists Insurance Foodstuffs Members Insurance Hairdressers and Beauty Salons Interflora Members Insurance IT Contractors and Companies Lloyd’s Coverholder
NZ Heavy Haulage Association Insurance Master Painters Insurance MENZSHED Motel Owners and Operators Motor Vehicle Dealers Non-Profit Insurance Photographers Psychologists, Psychotherapists and Counsellors Rural Contractors Insurance Taxi Drivers 4WD Off-Road Insurance Milestone Homes Jennian Homes
View all Personal Insurance
Home Insurance Contents Insurance Vehicle Insurance Boat and Jet Ski Insurance Travel Insurance
60 View Feedback

Fiona Craig

Claims Manager

Canterbury

DDI: 
ext: 3306

Fiona joined the insurance industry in 1990 and started with Rothbury in 2010. During the Christchurch earthquakes, Fiona worked closely with clients affected to help many get fairer settlements from their Insurers. She is a true advocate for her clients and has a friendly, down to earth approach. Fiona was the recipient of the 2019 Rothbury Claims Adviser of the Year.

She appreciates Canterbury's diverse environment of mountains, beaches and history, and likes to unwind after a busy working week by cycling and getting back to nature. She uses her time to further her herbal apprenticeship and create herb oils, syrups and other products to enhance people's wellbeing.

What my clients have to say

View 60 all
Canterbury Feb 2022
Fiona managed my vehicle claim exceptionally well. She was prompt, informative and a pleasure to deal with.
Canterbury Feb 2022
Fiona was very efficient and helpful. It made my claim, something I was dreading, very straightforward.
Canterbury Feb 2022
Fiona was a great communicator and helped us through every step. We were updated everyday, even if there…
Canterbury Jan 2022
As per usual. Fiona was very helpful and knowledgeable. She was honest on her assessment of how the claim…
Canterbury Aug 2021
Great service for over 25 years.
Canterbury Jul 2021
I would like to thank Fiona for her work and patience with our complicated claims.
Canterbury May 2021
I always get good service and empathy from Fiona! She explains things clearly so I understand what is…
Canterbury May 2021
Fiona has been great. We had a fantastic outcome, thanks to her hard work. The communication was helpful, …
Canterbury Jan 2021
On all occasions the service, integrity and ethics of the Rothbury staff are exemplary. Professionalism has…
Canterbury Jan 2021
Fiona has done fantastic work. She has kept me up to date. My claim had been with another insurer and they…
Insurance Solutions
  • Business Insurance
  • Speciality Insurance
  • Personal insurance
Resources & Support
  • My Rothbury App
  • Make A Claim
  • Make A Payment
  • Pay By Instalment
  • Client Authority & Forms
  • Disclosure Statement
  • Insurer Partners
  • Blog
  • Client Newsletters
Enquire
  • Enquire Now
  • Client Feedback
  • Complaints
  • Careers
Contact
  • Find A Broker
  • Meet Our Team
  • Our Domestic Team
  • Our Claims Team
Your insurance cover
at your fingertips
Follow us
© Copyright Rothbury Insurance Brokers 2022

Privacy Policy Terms & Conditions Public Disclosure Terms of Business Staff Logins Rothbury Cloud Desktop