Fiona joined the insurance industry in 1990 and started with Rothbury in 2010. During the Christchurch earthquakes, Fiona worked closely with clients affected to help many get fairer settlements from their Insurers. She is a true advocate for her clients and has a friendly, down to earth approach. Fiona was the recipient of the 2019 Rothbury Claims Adviser of the Year.
She appreciates Canterbury's diverse environment of mountains, beaches and history, and likes to unwind after a busy working week by cycling and getting back to nature. She uses her time to further her herbal apprenticeship and create herb oils, syrups and other products to enhance people's wellbeing.
What my clients have to say
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Canterbury
Feb 2022
Fiona managed my vehicle claim exceptionally well. She was prompt, informative and a pleasure to deal with.
Canterbury
Feb 2022
Fiona was very efficient and helpful. It made my claim, something I was dreading, very straightforward.
Canterbury
Feb 2022
Fiona was a great communicator and helped us through every step. We were updated everyday, even if there…
Canterbury
Jan 2022
As per usual. Fiona was very helpful and knowledgeable. She was honest on her assessment of how the claim…
Canterbury
Aug 2021
Great service for over 25 years.
Canterbury
Jul 2021
I would like to thank Fiona for her work and patience with our complicated claims.
Canterbury
May 2021
I always get good service and empathy from Fiona! She explains things clearly so I understand what is…
Canterbury
May 2021
Fiona has been great. We had a fantastic outcome, thanks to her hard work. The communication was helpful, …
Canterbury
Jan 2021
On all occasions the service, integrity and ethics of the Rothbury staff are exemplary. Professionalism has…
Canterbury
Jan 2021
Fiona has done fantastic work. She has kept me up to date. My claim had been with another insurer and they…