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Jill Jones

Jill Jones

Jill Jones | Claims Manager
Northland
DDI: +64 9 470 0277
ext: 9203
E: Jill.Jones@rothbury.co.nz


What My Clients Have to Say...

96 Customer Testimonials

Client: Jill Jones - northland

Jill is awesome, super friendly and helpful.

November, 2020

Client: Jill Jones - northland

I had no problems with the claim and with the people l dealt with, thank you for a good job done.

October, 2020

Client: Jill Jones - northland

Liked Jill's way of handling things. Told me what I needed to do, the information required and we both got on with the job ... no mucking around.

October, 2020

Client: Jill Jones - northland

Brilliant communication and product / insurance knowledge.

October, 2020

Client: Jill Jones - northland

Jill is an excellent communicator and an asset to Rothbury.

October, 2020

Client: Jill Jones - northland

Jill Jones is awesome.

October, 2020

Client: Jill Jones - northland

Jill is a real asset to the company, she goes the extra mile. Thanks so much.

September, 2020

Client: Jill Jones - northland

I would just like to say Jill Jones was wonderful to deal with, as usual, and very prompt, and always got back to me ASAP.

August, 2020

Client: Jill Jones - northland

I am very satisfied with the service I always get from Rothbury Whangarei and Jill.

July, 2020

Client: Jill Jones - northland

Couldn’t be happier with the work Rothbury do for us. Wouldn’t go anywhere else and recommend to friends.

July, 2020

Client: Jill Jones - northland

I’m overall happy with Rothbury service and support.

July, 2020

Client: Jill Jones - northland

Jill was lovely and sorted our my issue promptly. I think she deserves employee of the month.

July, 2020

Client: Jill Jones - northland

Jill provided an excellent service. She is an asset to Rothbury.

July, 2020

Client: Jill Jones - northland

You are a good team.

July, 2020

Client: Jill Jones - northland

Exceptionally handled by Jill.

July, 2019

Client: Jill Jones - northland

Always excellent and efficient service from Jill.

July, 2019

Client: Jill Jones - northland

Jill is excellent. Much appreciated.

July, 2019

Client: Jill Jones - northland

Jill was very understanding and helpful.

July, 2019

Client: Jill Jones - northland

The service provided by Jill as always, was excellent.

June, 2019

Client: Jill Jones - northland

Friendly, accessible, good advice.

June, 2019

Client: Jill Jones - northland

Jill was very competent and friendly.

June, 2019

Client: Jill Jones - northland

Jill was very efficient. Resolved any problems and understood our concerns.

June, 2019

Client: Jill Jones - northland

Quick, fast and efficient. We were advised of the process the whole way through. Jill was awesome.

June, 2019

Client: Jill Jones - northland

We continue to employ Rothbury due to the service received.

May, 2019

Client: Jill Jones - northland

Great prompt service by both Jill and Wendy. Always pleasant and welcoming.

May, 2019

Client: Jill Jones - northland

Excellent advice, repair carried out promptly.

May, 2019

Client: Jill Jones - northland

Jill was amazing and so quick as she knew it affected my business needs. Thanks to Jill I was back into business so fast. It was hassle free and very informative.

May, 2019

Client: Jill Jones - northland

We thank you very much for you help and successful resolution of our recent claim. The team at Rothbury's are very friendly and professional. We feel you always do you best for us.

March, 2019

Client: Jill Jones - northland

Many thanks to Jill. She really did her best for us.

December, 2018

Client: Jill Jones - northland

We are happy with our team at Rothbury. Pleasure to deal with.

December, 2018

Client: Jill Jones - northland

Don't change anything - great performance.

November, 2018

Client: Jill Jones - northland

Have been treated exceptionally well.

October, 2018

Client: Jill Jones - northland

Ladies in office make is all easier, always pleasant.

September, 2018

Client: Jill Jones - northland

Our experience and communication with Jill was good. I can't fault it at all.

April, 2018

Client: Jill Jones - northland

All sorted very efficiently and repaired when convenient for me.

April, 2018

Client: Jill Jones - northland

I was most impressed with Jill's handing of my claim. He was most professional.

April, 2018

Client: Jill Jones - northland

Jill is a delight to work with.

April, 2018

Client: Jill Jones - northland

Jill was great. She was very helpful.

April, 2018

Client: Jill Jones - northland

Jill Jones definitely deserves recognition for the consistently professional, patient and helpful manner in which she does her job. We only know of Jill as our claims handler. She is the reason we tick the ten boxes and don't consider leaving Rothbury.

April, 2018

Client: Jill Jones - northland

Jill provided us with excellent communication and processing of our claim. Thank you.

March, 2018

Client: Jill Jones - northland

Jill was awesome to deal with.

March, 2018

Client: Jill Jones - northland

Jill was amazing yet again. Had two different claims this year and the service from Jill has been outstanding.

March, 2018

Client: Jill Jones - northland

We received an outstanding service. Keep doing what you do.

March, 2018

Client: Jill Jones - northland

Once again Jill was very helpful. She was very quick to get back to us and very efficient dealing with us and the claim. Thanks.

March, 2018

Client: Jill Jones - northland

Jill's competence and communication with me over this matter was really professional and resolved what I suspect was not a straight forward issue.

March, 2018

Client: Jill Jones - northland

Thanks Jill for making the process easy and care free. You communicated well and really appreciate all of your help and follow up emails.

February, 2018

Client: Jill Jones - northland

Very satisfied with Jill handling our claim.

January, 2018

Client: Jill Jones - northland

Keep up the exceptional service!

January, 2018

Client: Jill Jones - northland

Jill always makes the process very easy!!

January, 2018

Client: Jill Jones - northland

I received excellent service from Jill. I'm not experienced in making claims so she guided me well.

October, 2017

Client: Jill Jones - northland

Jill is totally professional. Se h eprovides excellent service and advice.

September, 2017

Client: Jill Jones - northland

Service was great. I have no complaints all good.

September, 2017

Client: Jill Jones - northland

All excellent, thank you! Jill was so efficient, as always.

June, 2017

Client: Jill Jones - northland

All excellent, thank you! Jill was so efficient, as always

June, 2017

Client: Jill Jones - northland

Jill Jones does an excellent job with her caring professional manner. She is a major reason as to why we stay with Rothbury.

June, 2017

Client: Jill Jones - northland

Jill Jones does an excellent job with her caring professional manner. A major reason as to why we stay with Rothburys.

June, 2017

Client: Jill Jones - northland

Rothbury is a great company with great staff like Jill.

May, 2017

Client: Jill Jones - northland

Jill is always a pleasure to work with and is easy to recommend.

March, 2017

Client: Jill Jones - northland

Jill is great.

March, 2017

Client: Jill Jones - northland

I love Jill. She is always extremely helpful.

March, 2017

Client: Jill Jones - northland

We were pleased with our process and find Jill very easy to deal with. We're happy and the service is great.

March, 2017

Client: Jill Jones - northland

I am happy with services provided and great communication from Jill. I have been advising Rothbury to my friends already!

March, 2017

Client: Jill Jones - northland

Jill has always been outstanding in the advice she gives and the way she handles claims. This was also the case with this claim. Always helpful, pleasant and expert in all she does.

January, 2017

Client: Jill Jones - northland

Jill did an excellent job. She makes it stress and hassle free for us. She has great follow up and communication. I am very happy with the whole process.

December, 2016

Client: Jill Jones - northland

Thank you, Jill, for being so pleasant over the phone and for the efficient way you dealt with our claim as I was feeling quite foolish for having to make it in the first place.

October, 2016

Client: Jill Jones - northland

It was great to have Jill available via email. I got a quick response to any questions and it was no hassle!

October, 2016

Client: Jill Jones - northland

Jill Jones is top of the class.

August, 2016

Client: Jill Jones - northland

Jill is always so helpful. She was in regular contact with me during the time it took to get my iPad assessed and the final settlement.

June, 2016

Client: Jill Jones - northland

Jill is always outstanding.

June, 2016

Client: Jill Jones - northland

Jill make everything so easy to deal with. Top marks to her.

June, 2016

Client: Jill Jones - northland

The claim was handled well with no stress or reminding by ourselves as the claim was settled promptly.

June, 2016

Client: Jill Jones - northland

I am 100% satisfied. Jill does an excellent job.

May, 2016

Client: Jill Jones - northland

The whole process was very smooth, and communications via phone and email were excellent. Top marks to Jill.

April, 2016

Client: Jill Jones - northland

It all went really smoothly due to great communication from Jill.

April, 2016

Client: Jill Jones - northland

My claim was excellent with Jill. She gets to the point and I was very pleased with her.

April, 2016

Client: Jill Jones - northland

I would just like to say a big thank you to Jill. She made me feel more comfortable about things because she kept in touch with me.

March, 2016

Client: Jill Jones - northland

Claims process couldn't be any easier with Jill.

March, 2016

Client: Jill Jones - northland

Jill is great, very helpful.

February, 2016

Client: Jill Jones - northland

Jill is great, friendly and efficient.

February, 2016

Client: Jill Jones - northland

Thank you Jill for the efficient handling of our claim.

February, 2016

Client: Jill Jones - northland

Jill is always helpful and friendly.

January, 2016

Client: Jill Jones - northland

Thanks Jill, fantastic communication and prompt replies as always.

January, 2016

Client: Jill Jones - northland

Jill is amazing and goes above and beyond.

January, 2016

Client: Jill Jones - northland

Jill Jones continues to handle all claims in a highly professional but friendly, accessible manner. We continue to rate her highly.

December, 2015

Client: Jill Jones - northland

We did appreciate the extra trouble you went to to sort out our other insurance this year. Jill has always been great, probably the number one reason for us staying.

December, 2015

Client: Jill Jones - northland

We have always had excellent service from the friendly and communicative staff at Rothbury and hold Jill in high regard.

November, 2015

Client: Jill Jones - northland

The overall experience with my first stolen car with Rothbury was faultless. Thanks so much to Jill for her patience, guidance, understanding and friendliness.

November, 2015

Client: Jill Jones - northland

Jill Jones was great! Excellent communication.

November, 2015

Client: Jill Jones - northland

Jill is awesome to deal with. The service from Jill is excellent, hands up for Jill!!

October, 2015

Client: Jill Jones - northland

I wish to thank you all for a very professional, prompt payment/claim.

October, 2015

Client: Jill Jones - northland

I have been very well taken care of by Carol Whitfield and Jill Jones.

September, 2015

Client: Jill Jones - northland

Always receive great service from Jill and the Whangarei team. Friendly, helpful and efficient.

September, 2015

Client: Jill Jones - northland

Thank you for the timely and sensitive way Jill handled my claim.

December, 2014

Client: Jill Jones - northland

I think Rothbury's greatest strength is the attitude of its staff.

October, 2014

Client: Jill Jones - northland

Was really happy with how everything was handled.

July, 2014

Client: Jill Jones - northland

We were very impressed with the whole claim process and have passed this on to friends. Congratulations on your excellent PR.

August, 2013

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